Finding a great home pro is like the needle in the haystack. It can be difficult to know which is which - everybody has a sales pitch. Despite the polish in the pitch, we all know that some just want your money. Others are service oriented gurus, and their focus is simply to serve you as well as possible. These are the professionals who we allow to carry our flag.
What makes a HomeMedic pro special? Their commitment to placing their clients first. To protecting your family. For our REALTORs, it's about finding the right home for you - not just one you'll buy. To costing themselves money - if that is what it takes - to serve you better. Our pros have additional ethics requirements, specialized knowledge, a commitment to serve, and excellent online reviews.
For example, most home inspectors do it one way: They show up alone, go through the home alone, then give you a quick summary. Not much time for Q&A - they have to get to the next inspection. Not much time for understanding your needs, and not much time for finding out if the home is right for you. We would rather know you were served really well, and have you recommend us to your friends.
We are very careful about who gets to carry our flag. It's not easy to become a REALTOR. It's harder to become a HomeMedic endorsed REALTOR. We think you'll appreciate the results.
Technical Knowledge: We provide the agent with loads of content at www.homemedicce.com to get all of the required CE (continuing education). Core, elective, ethics - it's all there. Endorsed agents must complete at least nine of these hours - we need to know that they're up to speed before we let them carry our flag.
Families first: Endorsed agents must place people and families over paycheck. If the home is not right for the client, the agent must resist the sale. The HomeMedic agent knows that it's not about getting a single sale done, it's about protecting, serving, and gaining clients for life. Then and only then will those clients refer that realtor to their friends and family, and provide positive online reviews.
Online reviews: Online reviews are extremely important. Thrilled clients leave excellent reviews - and if a REALTOR is focused more on getting an great review than on getting a paycheck, it is evident to everyone. We rely heavily on reviews, and allow only those who do business that way to represent The HomeMedic.
Code of Ethics: All HomeMedic endorsed INSPECTORS must follow the HomeMedic Code of Ethics.
Capabilities: First we find the right people, then we train them. For our trainees, we believe that integrity is more important than knowledge. You can train knowledge, but you can't train integrity. We take the right people, train them to every other inspector's standards, then train them to Home Medic standards. Then we train them with other successful inspectors, then we have ongoing training and review. Only the very best can carry our flag.
Families first: Endorsed pros must place people and families over paycheck. If the home is not right for the client, the professional must say so. The Home Medic pro knows that it's not about getting a single sale done, it's about protecting, serving, and gaining clients for life. Then and only then will those clients refer that pro to their friends and family, and provide absolutely glowing online reviews.
Online reviews: Online reviews are huge. We believe that thrilled clients leave excellent reviews - and if a pro is focused more on getting an great review than on getting a paycheck, everyone benefits. We rely heavily on reviews, and allow only those who are exceptional to represent us.
Up Sells and Add ons: Some inspectors quote a low, low price on the phone, then stack on up-sells at the house. Termites? Radon? Lead? Mold? Meth? Sprinklers? Air purifier? How about a warranty with that? We believe that if an inspector is in business to stay, the goal is not to max out fees - it's about creating passionate clients. People who refer all of their friends to you, and who wouldn't let their friends use anyone else.